Help Center

You can easily access the data you subscribed for in Intratec’s User Area, by following the steps below:

1. Login at www.intratec.us with your email and password (top-menu)
2. Once logged on, you must click on "Go to User Area" (top-menu)
3. In the User Area, on the menu option “Your Products”, click on the data you want to access.
4. Then, in the next page, you should select the chemical/utility/index of your interest, using the dropdown menu right below page title.

If you are a subscriber of a "Business" plan, you can easily download the data you subscribed for in Intratec’s User Area, by following the steps below:

1. Login at www.intratec.us with your email and password (top-menu)
2. Once logged on, you must click on "Go to User Area" (top-menu)
3. In the User Area, on the menu option “Your Products”, click on the database you want to access.
4. Then, in the next page, select the commodity/specialty/utility/country of your interest. In this same toolbar you will find the 'format' section, select the 'table' format.
5. A Data Table will load - the download buttons can be found in a toolbar right below the Data Table, just click in one of the available options to start the download.

You can select specific time spans, using the buttons below the chart.  If you are a subscriber of a ‘Pro’ or ‘Business’ plan, you can also change currency, units and time intervals using the chart customization buttons right below the chart.

If you are a subscriber of a ‘Pro’ or ‘Business’ plan, you can change currency, units and time intervals using the customization box right below the chart of your interest, in the User Area.

As a subscriber to one of our Business Plans you are entitled to add accounts to your subscription with no additional costs. Just follow the steps below:

1. Login at www.intratec.us with your email and password (top-menu)
2. Once logged on, you must click on "Your Account" (top-menu)
3. Click on the button "Subscriptions"
4. Locate the subscription and click on "Manage"
5. Click on the button "Manage Users", and then click on the button "Add Users"
6. Fill the info required and then click on the button "Save"

It is worth noting that only users from the same company can be added, and that all users must create an account at Intratec website.

Our customers are entitled to cancel subscription plans at any time, whenever they want. To cancel a subscription, you should follow the steps below:

1. Login at www.intratec.us with your email and password (top-menu)
2. Once logged on, click on "Go to User Area" (top-menu)
3. In the User Area, hover the mouse over “Account” (top-menu) and click on "Subscriptions".
4. Then, you should see a list of all of your subscriptions on our website - just click on the cancel link of the plan you are willing to cancel.

Intratec team proceeds with the cancellation within 2 business days. Upon cancellation, an email will be sent confirming that the recurring billing is interrupted. Please note that refunds related to Intratec Indexes & Pricing Data subscriptions are NOT provided.

The sharing of data from Intratec databases is according to the respective subscription plan of the subscriber, as follows:

The subscriber of a 'Standard' Plan or a 'Pro' Plan is not allowed to share data from Intratec databases. 'Standard' and 'Pro' subscriptions are for individual use only, in such a way that data sharing is not permitted.

The subscriber of a 'Business' Plan can share the data with co-workers from the same institution or corporation, provided that such sharing complies with all the conditions presented at Intratec Terms & Conditions

Please note that price forecasts presented in Intratec’s Chemical Pricing Data are meant to reflect what Intratec considers the most probable scenario for the upcoming nine months, as of the date such forecasts are updated. Put another way, the forecasts presented resulted from specific, ’frozen’ market conditions at the moment they were calculated. In this context, as the market parameters used for calculating the forecasts can change significantly in short periods of time, the forecasts are also updated on a monthly basis.

That is because you have subscribed for a 'Standard' plan. Please note that only subscribers of 'Pro' and 'Business' plans have access to forecast data.

That is because you have subscribed for a 'Standard' or 'Pro' plan. Please note that only subscribers of 'Business' plans are able to download data as Excel and CSV.

As previously mentioned, the data presented in our Indexes & Pricing Databases is primarily drawn from public sources, and is checked across several sources to verify and ensure integrity. Occasionally a specific public source stops reporting part of the data collected, or inconsistencies in the data are identified, in such a way that Intratec team deems appropriate to discontinue a specific pricing data series.

Please rest assured that, whenever this happens, Intratec team makes every effort to compensate users for such discontinuation, by adding either new pricing data series related to different regions or pricing data of more commodity chemicals.