Frequently Asked Questions

Do you offer any kind of technical support?

Technical Support is a feature of Advanced Versions of Reports. Only purchasers of advanced versions are allowed to clear technical questions with our support team. The terms of this support package can be found below:

  • Responses provided exclusively via Email
  • Responses provided by Intratec support team in 3 business days
  • Available for 14 days after report delivery
  • Support limited to 4 man-hours from Intratec Experts (equivalent to 6 specific questions about the report ordered)