Frequently Asked Questions

How do I cancel my subscription and what happens if I do?

Our customers are entitled to cancel subscription plans at any time. Once you cancel your subscription, you will continue to have access to your subscription plan data until the end of your current billing period.

To cancel a subscription, you should follow the steps below:

  • Login at www.intratec.us with your email and password (top-menu)
  • Once logged on, you must click on "Go to User Area" (top-menu)
  • In the User Area, hover the mouse over “Account” (top-menu) and click on "Subscriptions"
  • Then, you should see a list of all of your subscriptions on our website - just click on the cancel link of the plan you are willing to cancel.

The Intratec team will proceess your cancellation within 2 business days. Upon cancellation, an email will be sent confirming that the recurring billing is interrupted.

Please note that refunds related to Intratec Indexes & Pricing Data subscriptions are not provided.