Frequently Asked Questions

Can I ask questions about the data for which I subscribed?

Technical Support is a feature of our Business Plan. Only Subscribers of the Business Plan are allowed to clear technical questions with our support team. The terms of this technical support for our Indexes & Pricing Data Subscriptions can be found below:

  • Responses provided exclusively via Email
  • Responses provided by Intratec support team in 3 business days
  • Available while the subscription is active
  • Support limited to 2 man-hours from Intratec Experts (equivalent to 3 specific questions about the data) per Quarter