Frequently Asked Questions

How do I cancel my subscription?

Our customers are entitled to cancel subscription plans at any time, whenever they want. To cancel a subscription, you should follow the steps below:

  1. Login at with your email and password (top-menu)
  2. Once logged on, click on "Go to User Area" (top-menu)
  3. In the User Area, hover the mouse over “Account” (top-menu) and click on "Subscriptions".
  4. Then, you should see a list of all of your subscriptions on our website - just click on the cancel link of the plan you are willing to cancel.

Intratec team proceeds with the cancellation within 2 business days. Upon cancellation, an email will be sent confirming that the recurring billing is interrupted. Please note that refunds related to Intratec Indexes & Pricing Data subscriptions are NOT provided.